Jenny Craven
CERLIM, Department Information and Communications, Geoffrey Manton Building,
Rosamond Street West, off Oxford Road, Manchester M15 6LL, United Kingdom.
Tel: +44 161 247 6142; Fax: +44 161 247 6979
Email: j.craven@mmu.ac.uk
Web: www.eiao.net/
Current projects
European Internet Accessibility Observatory (EIAO)
Publications
Brophy, P. & Craven, J. (2007) Web accessibility. Library Trends, 55(4), 950-972.
Craven, J. & Nietzio, A. (2007) A task-based approach to assessing the accessibility of web sites. Performance Measurement and Metrics, 8(2), 98-109.
Craven, J. & Snaprud, M. (2006) Positive steps To assessing, monitoring and comparing the accessibility of public websites: introducing the European Internet Accessibility Observatory. Freepint [online], 212. [accessed 08/04/08].
Craven, J. (2006) Beyond the guidelines: assessment of the usability and accessibility of distributed services from the users' perspective. In: Brophy, P., Craven, J. & Markland, M. eds. Libraries without walls 6: evaluating the distributed delivery of library services. London: Facet Publishing.
Craven, J. (2006) Web accessibility: a review of research and initiatives. Proceedings of World Library and Information Congress: 72nd IFLA General Conference and Council, Seoul, Korea, 20-24 August 2006.
Craven, J. & Booth, H. (2006) Putting awareness into practice: practical steps for conducting usability tests. Library Review, 55(3), 179-194.
Craven, J. & Snaprud, M. (2005) Involving users in the development of a web accessibility tool. Ariadne [online], 44. [accessed 08/04/08].
Craven, J. (2004) Linear searching in a non-linear environment: the information seeking behaviour of visually impaired people on the world wide web. In: Miesenberger, K et al eds. Computers helping people with special needs:Proceedings of 9th international conference, ICCHP 2004, 7-9 July 2004, 530-537. New York: Springer.
Craven, J. & Brophy, P. (2003) Non-visual access to the digital library: the use of digital library interfaces by blind and visually impaired people. Library and Information Commission Research Report 145. Manchester: Centre for Research in Library and Information Management.
Craven, J. (2002) Accessible design. Library and Information Briefings, 111, June.
Craven, J. (2001) Making use of the Internet: simple techniques to consider. In: Digital libraries for the blind and the culture of learning in the information age: Proceedings of the IFLA SLB pre-conference, 13-15 August 2001.
Craven, J. & Griffiths, J. (2001) 30,000 different users, 30,000 different needs? The design and delivery of distributed resources to your user community. In: Brophy, P., Fisher, S. & Clarke, Z. eds. Libraries without walls: the delivery of library services to distant users: Proceedings of the 4th Libraries Without Walls Conference, 14-18 September 2001. London: Facet Publishing.
Brophy, P. & Craven, J. (2000) Accessible library websites: design for all. In: Hopkins, L. ed Library services for visually impaired people: a manual of best practice. Library and Information Commission Research Report 76. London: The Council for Museums, Archives and Libraries.
Craven, J. (2000) Electronic access for all: awareness in creating accessible websites for the university library. University of Dundee: DISinHE.
Craven, J. (2000) Good design principles for the library website: a study of accessibility issues in UK university libraries. New Review of Information and Library Research, 6, 25-51.
Craven, J. (2000) Lifting barriers to lifelong learning. In: Brophy, P., Fisher, S. & Clarke, Z. eds Libraries without walls: the delivery of library services to distant users: Proceedings of the 3rd Libraries Without Walls Conference, 11-13 September 1999. London: Library Association.
Brophy, P. & Craven, J. (1999) Education for all? library technology: assistive technologies special issue, 4(1), 19-20.
Brophy, P. & Craven, J. (1999) The integrated accessible library: a model of service development for the 21st Century. British Library Research and Innovation Report 168, Manchester: CERLIM.