Checklist for Internet Payments
 No significant benefits  Minor benefits  Major benefits |
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Forms |
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| Instructions for the form | |||||
| Provision of clear, short instructions informing the user of the number of pages and the process for filling it out | |
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| Any comments or instructions come before the form element they relate to | |
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| Use of an "*" to highlight information that has been filled out incorrectly, or which needs to be filled out | |
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| Structure and navigation of a form | |||||
| The form contents make sense when linearised | |
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| Long forms are split into logical groupings of information |
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| Long and complex forms are split up onto separate pages | |
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| Keyboard controls are provided to help user's navigate around the form | |
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| Good spacing is used between elements within a form | |
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| Scripting and functionality in forms | |||||
| There is fall back server-side functionality to support people who do not have scripts enabled | |
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| There is a warning that pages will time-out | |
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| There is a control to allow users to override the time-out if they require more time | |
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| Graphical buttons in a form | |||||
| Provide meaningful "alt" text for buttons that use images |
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